Need help with Noku? We read every message.
Please include your device and OS version, and what you were doing when the problem happened — it makes a fix much faster.
Sync requires two things: you must be signed in on both devices, and you need an active Premium subscription. If both are true and a device still looks out of date, open Settings → Account; the sync status there says what it is waiting for.
Subscriptions can take a moment to register. Force-close and reopen the app. If it persists, email us with the store account you purchased on and we will look it up.
Settings → Account → Delete account erases the copy on our servers, the copy on your device, and the sign-in identity itself. If you never signed in, all your data is already local only, and uninstalling the app removes it.
If you no longer have the app, use the public Delete your Noku account page to submit a request without reinstalling Noku.
See the Privacy Policy for exactly what is stored and where.
Settings → Account → Export my data.
Email t3ch1ee@gmail.com with "security" in the subject. Please give us a reasonable chance to fix the issue before disclosing it publicly.